Solution
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Prevention
Pre-chargeback alerts that reduce your dispute rate by up to 95%.
Recovery
Fight chargebacks intellegently and increase your win rate.
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Our chargeback management platform with your branding for your customers
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Everything you need to know
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Glossary
Explore terms, definitions and more.
Chargeback Reason Codes
Complete Guide to chargeback reason codes
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Dispute assistant
Help you collect compelling evidence for a dispute
BIN Lookup
Free tool to help with Bank Identification Number lookup
MCC Lookup
Free tool to help with Merchant Category Code lookups.
Refund Policy Generator
Generate honest and clear refund policies for your customers
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+44 20 3856 3367
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Basics
Industry news, fee changes, and emerging card network regulations.
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Insights
7 minutes
How Does the Credit Card Dispute Process Work?(and What Merchants Need to Know in 2025)
Learn how the credit card dispute process works in 2025: From cardholder claims to chargebacks, representment, arbitration, and new rules from Visa and Mastercard.
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Industry
7 minutes
Visa Fraud Monitoring Program (VFMP): How It Worked and Why Visa Replaced It
Discover how the Visa Fraud Monitoring Program (VFMP) identified high-fraud merchants, enforced penalties, and why it was replaced in 2025.
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Industry
9 minutes
Understanding the Visa Dispute Monitoring Program (VDMP) & Why It Was Replaced by VAMP
Learn how Visa's Dispute Monitoring Program (VDMP) tracked chargebacks, enforced merchant compliance, and why it was replaced by VAMP in 2025.
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Industry
5 minutes
Mastercard Excessive Chargeback Program Explained: How to Stay Compliant and Avoid Fees
Learn how Mastercard's Excessive Chargeback Program (ECP) works, what thresholds trigger enrollment, the consequences, and how to avoid or exit the program effectively.
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Industry
7 minutes
The Visa Acquirer Monitoring Program (VAMP) is Changing, Here’s How
Visa revamped its Acquirer Monitoring Program in April 2025, consolidating fraud & dispute monitoring. Learn about its stricter thresholds & compliance.
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Industry
7 minutes
Chargeback Management Software: Full Guide for Merchants
Discover how chargeback management software like ChargebackStop helps businesses prevent, manage, and recover disputes. Learn key features, benefits, and how to choose the best solution for your needs.
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Industry
9 minutes
TC40s & SAFEs: Notifications of Fraud Explained for Merchants
Learn how TC40 and SAFE reports function as early fraud alerts. Understand how they impact chargebacks, fraud ratios, and compliance programs like VAMP and EFM.
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Industry
7 minutes
Mastercard MATCH List: What It Is and How to Get Off It
Discover the reasons for the Mastercard MATCH list. Learn what it is, how you can end up on it, how to leave it, and how to avoid it in the future.
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Industry
10 minutes
25 Chargeback Statistics for Merchants in 2025 (& How to Fight Them)
Chargebacks are rising rapidly, creating significant financial challenges for merchants. Learn about key trends and emerging risks in the latest chargeback statistics.
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Industry
3 minutes
Verifi RDR Fee Updates for 2025
Veriri RDR prices are changing in 2025. Here's everything you need to know.
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