Introductory guides on chargeback fundamentals and key concepts.

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Basics
6 minutes

Acquirer vs Issuer: Understanding Their Roles in Payments

Understand the critical differences between acquirers and issuers in payment transactions. Learn their roles, responsibilities, and impact on merchants and consumers.
Basics
7 minutes

Merchant Acquiring: Full Guide for Merchants in 2025

Explore merchant acquiring and its role in credit card transactions. Learn what merchant acquirers do, how payments are processed, and key trends shaping 2025.
Basics
9 minutes

How to Handle ACH Disputes and Strengthen Chargeback Defense

Learn how ACH (Automated Clearing House) payments work, the rules governing ACH disputes, and how merchants can effectively handle and defend against ACH chargebacks.
Basics
7 minutes

Easy Accounting Tips for Chargebacks: Managing Journal Entries, Accounts, and Compliance

Understand chargebacks in accounting, their impact on revenue and cash flow, and best practices for tracking and prevention. Learn how to manage chargebacks efficiently with automated tools.
Basics
4 minutes

Chargeback Rate: Industry Standards and What’s Acceptable

Understanding Chargeback Rates, Industry Standards and What’s Acceptable
Basics
5 minutes

Chargeback Time Limits: A Guide for Merchants

Chargeback time limits are set by the card network, issuer, and reason code. In this post, we explore how these deadlines can shift—often around 120 days—and why they matter for merchants.
Basics
7 minutes

Localized Payment Gateways: A Key to Minimizing Chargebacks in Global Markets

Merchant of Records (MoR) models are the foundation for businesses seeking to simplify global expansion while addressing one of the biggest challenges: chargebacks.
Basics
5 minutes

What are return item chargebacks?

Learn what return item chargebacks are and how to deal with them effectively.
Basics
5 minutes

Chargeback vs Refund: Difference Between Them

Learn about what differentiates chargebacks from refunds and how to manage and prevent each one.