Solution
Platform
Prevention
Pre-chargeback alerts that reduce your dispute rate by up to 95%.
Recovery
Fight chargebacks intellegently and increase your win rate.
Partners
Our chargeback management platform with your branding for your customers
Resources
Learn
Documentation
Everything you need to know
Blog
Resources and advice from us
Glossary
Explore terms, definitions and more.
Chargeback Reason Codes
Complete Guide to chargeback reason codes
Tools
Dispute assistant
Help you collect compelling evidence for a dispute
BIN Lookup
Free tool to help with Bank Identification Number lookup
MCC Lookup
Free tool to help with Merchant Category Code lookups.
Refund Policy Generator
Generate honest and clear refund policies for your customers
Pricing
+1 (929) 295-4246
+44 20 3856 3367
Book a demo
All
Case Studies
Updates
Industry
Alerts
Representment
Prevention
Basics
The latest news from
ChargebackStop HQ
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Insights
7 minutes
Preparing for VAMP: A Merchant’s Playbook for Visa’s New Dispute & Fraud Thresholds
Visa’s 2025 Acquirer Monitoring Program (VAMP) is here, merging fraud and dispute thresholds into one strict metric. Learn what this means for merchants and how to stay compliant.
Read More
Industry
7 minutes
Preparing for VAMP: A Merchant’s Playbook for Visa’s New Dispute & Fraud Thresholds
Visa’s 2025 Acquirer Monitoring Program (VAMP) is here, merging fraud and dispute thresholds into one strict metric. Learn what this means for merchants and how to stay compliant.
Read More
Industry
6 minutes
7 Takeaways from Ethoca's 2025 State of Chargebacks Report
Chargebacks are rising, and so is first-party fraud. Learn 7 key takeaways from Ethoca's 2025 State of Chargebacks report and what merchants can do now to stay ahead.
Read More
Industry
5 minutes
Visa VAMP Update: 5 Things Merchants Must Do Now
Visa’s new Acquirer Monitoring Program (VAMP) changes how fraud and disputes are tracked—and fines begin soon. Learn five essential steps merchants should take now to stay compliant.
Read More
Industry
6 minutes
Mastercard EFM Program Explained: How Merchants Can Avoid Fraud Fines
Understand Mastercard’s Excessive Fraud Merchant (EFM) Program. Learn about thresholds, fines, and how to stay compliant.
Read More
Industry
8 minutes
Mastercard HECM Explained: A Merchant’s Guide to Avoiding Fines with ChargebackStop
Learn how Mastercard’s HECM program works, when fines kick in, and how to avoid chargeback penalties. See how ChargebackStop helps merchants reduce disputes and stay compliant.
Read More
Industry
5 minutes
Stripe Chargeback Fees in 2025: How to Survive the New Two-Tier Dispute Model
Stripe’s new chargeback fees double the cost of lost disputes. Learn what’s changed, how it affects your margins, and what merchants must do to stay profitable.
Read More
Basics
7 minutes
How Does the Credit Card Dispute Process Work?(and What Merchants Need to Know in 2025)
Learn how the credit card dispute process works in 2025: From cardholder claims to chargebacks, representment, arbitration, and new rules from Visa and Mastercard.
Read More
Prevention
7 minutes
The Excessive Chargeback Merchant (ECM) Program: What Merchants Need to Know
Learn how Mastercard’s Excessive Chargeback Merchant (ECM) Program works, including thresholds, assessments, exit strategy, and how to avoid costly penalties.
Read More
Industry
7 minutes
Visa Fraud Monitoring Program (VFMP): How It Worked and Why Visa Replaced It
Discover how the Visa Fraud Monitoring Program (VFMP) identified high-fraud merchants, enforced penalties, and why it was replaced in 2025.
Read More
Next