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The latest news from
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Insights
7 minutes

Preparing for VAMP: A Merchant’s Playbook for Visa’s New Dispute & Fraud Thresholds

Visa’s 2025 Acquirer Monitoring Program (VAMP) is here, merging fraud and dispute thresholds into one strict metric. Learn what this means for merchants and how to stay compliant.
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Industry
7 minutes

Preparing for VAMP: A Merchant’s Playbook for Visa’s New Dispute & Fraud Thresholds

Visa’s 2025 Acquirer Monitoring Program (VAMP) is here, merging fraud and dispute thresholds into one strict metric. Learn what this means for merchants and how to stay compliant.
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Industry
6 minutes

7 Takeaways from Ethoca's 2025 State of Chargebacks Report

Chargebacks are rising, and so is first-party fraud. Learn 7 key takeaways from Ethoca's 2025 State of Chargebacks report and what merchants can do now to stay ahead.
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Industry
5 minutes

Visa VAMP Update: 5 Things Merchants Must Do Now

Visa’s new Acquirer Monitoring Program (VAMP) changes how fraud and disputes are tracked—and fines begin soon. Learn five essential steps merchants should take now to stay compliant.
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Industry
6 minutes

Mastercard EFM Program Explained: How Merchants Can Avoid Fraud Fines

Understand Mastercard’s Excessive Fraud Merchant (EFM) Program. Learn about thresholds, fines, and how to stay compliant.
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Industry
8 minutes

Mastercard HECM Explained: A Merchant’s Guide to Avoiding Fines with ChargebackStop

Learn how Mastercard’s HECM program works, when fines kick in, and how to avoid chargeback penalties. See how ChargebackStop helps merchants reduce disputes and stay compliant.
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Industry
5 minutes

Stripe Chargeback Fees in 2025: How to Survive the New Two-Tier Dispute Model

Stripe’s new chargeback fees double the cost of lost disputes. Learn what’s changed, how it affects your margins, and what merchants must do to stay profitable.
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Basics
7 minutes

How Does the Credit Card Dispute Process Work?(and What Merchants Need to Know in 2025)

Learn how the credit card dispute process works in 2025: From cardholder claims to chargebacks, representment, arbitration, and new rules from Visa and Mastercard.
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Prevention
7 minutes

The Excessive Chargeback Merchant (ECM) Program: What Merchants Need to Know

Learn how Mastercard’s Excessive Chargeback Merchant (ECM) Program works, including thresholds, assessments, exit strategy, and how to avoid costly penalties.
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Industry
7 minutes

Visa Fraud Monitoring Program (VFMP): How It Worked and Why Visa Replaced It

Discover how the Visa Fraud Monitoring Program (VFMP) identified high-fraud merchants, enforced penalties, and why it was replaced in 2025.
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