Solution
Platform
Prevention
Pre-chargeback alerts that reduce your dispute rate by up to 95%.
Recovery
Fight chargebacks intellegently and increase your win rate.
Partners
Our chargeback management platform with your branding for your customers
Resources
Learn
Documentation
Everything you need to know
Blog
Resources and advice from us
Glossary
Explore terms, definitions and more.
Chargeback Reason Codes
Complete Guide to chargeback reason codes
Tools
Dispute assistant
Help you collect compelling evidence for a dispute
BIN Lookup
Free tool to help with Bank Identification Number lookup
MCC Lookup
Free tool to help with Merchant Category Code lookups.
Refund Policy Generator
Generate honest and clear refund policies for your customers
Pricing
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+44 20 3856 3367
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Alerts
Representment
Prevention
Basics
The latest news from
ChargebackStop HQ
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Insights
7 minutes
How Does the Credit Card Dispute Process Work?(and What Merchants Need to Know in 2025)
Learn how the credit card dispute process works in 2025: From cardholder claims to chargebacks, representment, arbitration, and new rules from Visa and Mastercard.
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Basics
7 minutes
How Does the Credit Card Dispute Process Work?(and What Merchants Need to Know in 2025)
Learn how the credit card dispute process works in 2025: From cardholder claims to chargebacks, representment, arbitration, and new rules from Visa and Mastercard.
Read More
Prevention
7 minutes
The Excessive Chargeback Merchant (ECM) Program: What Merchants Need to Know
Learn how Mastercard’s Excessive Chargeback Merchant (ECM) Program works, including thresholds, assessments, exit strategy, and how to avoid costly penalties.
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Industry
7 minutes
Visa Fraud Monitoring Program (VFMP): How It Worked and Why Visa Replaced It
Discover how the Visa Fraud Monitoring Program (VFMP) identified high-fraud merchants, enforced penalties, and why it was replaced in 2025.
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Industry
9 minutes
Understanding the Visa Dispute Monitoring Program (VDMP) & Why It Was Replaced by VAMP
Learn how Visa's Dispute Monitoring Program (VDMP) tracked chargebacks, enforced merchant compliance, and why it was replaced by VAMP in 2025.
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Industry
5 minutes
Mastercard Excessive Chargeback Program Explained: How to Stay Compliant and Avoid Fees
Learn how Mastercard's Excessive Chargeback Program (ECP) works, what thresholds trigger enrollment, the consequences, and how to avoid or exit the program effectively.
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Industry
7 minutes
The Visa Acquirer Monitoring Program (VAMP) is Changing, Here’s How
Visa revamped its Acquirer Monitoring Program in April 2025, consolidating fraud & dispute monitoring. Learn about its stricter thresholds & compliance.
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Prevention
8 minutes
How to avoid chargebacks in SaaS
Learn how to avoid chargebacks for SaaS businesses. We cover clear billing, fraud detection, and dispute tracking SaaS tools to reduce SaaS chargeback risk and avoid SaaS billing issues.
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Industry
7 minutes
Chargeback Management Software: Full Guide for Merchants
Discover how chargeback management software like ChargebackStop helps businesses prevent, manage, and recover disputes. Learn key features, benefits, and how to choose the best solution for your needs.
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Industry
9 minutes
TC40s & SAFEs: Notifications of Fraud Explained for Merchants
Learn how TC40 and SAFE reports function as early fraud alerts. Understand how they impact chargebacks, fraud ratios, and compliance programs like VAMP and EFM.
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