Solution
Platform
Prevention
Pre-chargeback alerts that reduce your dispute rate by up to 95%.
Recovery
Fight chargebacks intellegently and increase your win rate.
Partners
Our chargeback management platform with your branding for your customers
Resources
Learn
Documentation
Everything you need to know
Blog
Resources and advice from us
Glossary
Explore terms, definitions and more.
Chargeback Reason Codes
Complete Guide to chargeback reason codes
Tools
Dispute assistant
Help you collect compelling evidence for a dispute
BIN Lookup
Free tool to help with Bank Identification Number lookup
MCC Lookup
Free tool to help with Merchant Category Code lookups.
Refund Policy Generator
Generate honest and clear refund policies for your customers
Pricing
+1 (929) 295-4246
+44 20 3856 3367
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Alerts
Representment
Prevention
Basics
The latest news from
ChargebackStop HQ
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Insights
6 minutes
Acquirer vs Issuer: Understanding Their Roles in Payments
Understand the critical differences between acquirers and issuers in payment transactions. Learn their roles, responsibilities, and impact on merchants and consumers.
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Basics
6 minutes
Acquirer vs Issuer: Understanding Their Roles in Payments
Understand the critical differences between acquirers and issuers in payment transactions. Learn their roles, responsibilities, and impact on merchants and consumers.
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Industry
7 minutes
Mastercard MATCH List: What It Is and How to Get Off It
Discover the reasons for the Mastercard MATCH list. Learn what it is, how you can end up on it, how to leave it, and how to avoid it in the future.
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Representment
9 minutes
Pre-Arbitration: The Final Chance to Overturn a Chargeback
Pre-arbitration is the final step before chargeback arbitration and extra fees. Learn when to accept, when to fight, and how to build a strong pre-arb response.
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Basics
7 minutes
Merchant Acquiring: Full Guide for Merchants in 2025
Explore merchant acquiring and its role in credit card transactions. Learn what merchant acquirers do, how payments are processed, and key trends shaping 2025.
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Alerts
6 minutes
Verifi RDR: Complete Guide for Merchants in 2025
Learn how Visa’s Verifi Rapid Dispute Resolution (RDR) helps merchants automatically resolve disputes before chargebacks occur.
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Basics
9 minutes
How to Handle ACH Disputes and Strengthen Chargeback Defense
Learn how ACH (Automated Clearing House) payments work, the rules governing ACH disputes, and how merchants can effectively handle and defend against ACH chargebacks.
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Prevention
6 minutes
Friendly Fraud: What, Why, and How to Prevent It
Friendly fraud has become one of the biggest financial threats to merchants, leading to lost revenue, chargeback fees, and reputational damage. This guide explains the causes of friendly fraud, the differences between accidental and intentional chargeback fraud, and actionable steps to prevent disputes.
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Basics
7 minutes
Easy Accounting Tips for Chargebacks: Managing Journal Entries, Accounts, and Compliance
Understand chargebacks in accounting, their impact on revenue and cash flow, and best practices for tracking and prevention. Learn how to manage chargebacks efficiently with automated tools.
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Updates
2 minutes
Fully Automated Ethoca Alerts and Verifi RDR for Authorize.net
Our new Authorize.net Integration for ChargebackStop for fully automated Ethoca Alerts and Verifi RDR
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