Chargeback Management Software For Prevention & Recovery
We help businesses—from startups to enterprises—automatically prevent chargebacks using tools like Ethoca Alerts and Verifi RDR, and effortlessly recover lost revenue through streamlined, automated representment.
Joel Moss
CEO, Social Boost
Elston Baretto
CEO, Tiiny Host
Lower your dispute rate
Instantly begin lowering your dispute rate with pre-chargeback alerts. Most customers see a 95% reduction in dispute activity in less than two months.
Full coverage across
Win more chargebacks
Our platform helps you craft better responses to chargebacks, ensuring your team is recovering as much as possible, as effectively as possible.
Accept more payments
Majority of customers see a 5-8% revenue uplift after two months of working with us. With chargebacks under control and any risk fully mitigated you can lift aggressive fraud rules that you likely had put in place before us. We'll work with you to manage risk & reward.
We work with the card networks (Visa, Mastercard, Amex, Discover) to offer pre-chargeback alerts. These allow you to refund a transaction before it comes in as a dispute, helping you avoid the impact on your dispute rate and the dispute fee.
Early Fraud Warnings (EFW) from processors like Stripe are messages from the networks that could indicate certain transactions were processed fraudulently. These are offered by most processors at no extra cost. However, in practice, only 20-30% of disputes have EFWs before they are raised, and only 60-80% of EFWs turn into disputes. Therefore, you'll either not actually catch that many chargebacks or will likely over-refund many transactions.
Our pre-chargeback alerts are received 95% of the time before a chargeback comes in and are 100% accurate, so you can rest assured you're not over-refunding customers.
All our pricing is per-alert and goes down as your volume increases. You're free to cancel at any time and never locked in. Your exact price depends on your industry and volume. Get in touch to see your exact pricing. Contact us.
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