Introductory guides on chargeback fundamentals and key concepts.

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Chargeback Basics

What's the Difference Between a Dispute and a Chargeback?

A dispute and a chargeback aren't the same thing. Understanding the difference is where effective chargeback prevention starts.
Chargeback Basics

Merchant Category Codes (MCC): How to Find Yours and How It Impacts Risk‍

Learn what an MCC is, how to find yours, why it affects fees and underwriting, and how to avoid misclassification that increases friction and disputes.
Chargeback Basics

BIN Lookup for Merchants: What a BIN Tells You (and What It Doesn’t)

BIN lookup helps classify cards, not explain disputes. Learn what BINs reveal, where they mislead, and how merchants should actually use them.
Chargeback Basics

First-Party Fraud: What It Is and How to Stop It Fast

First party fraud is driving chargebacks higher than ever. Learn how merchants can stop disputes fast, reduce losses, and prevent friendly fraud before it hits ratios.
Chargeback Basics

The Top 5 Chargeback Fraud Tactics Every Merchant Should Know

Chargeback scams are costly to merchants and are rapidly rising, but with ChargebackStop, we can help you manage this burden. 
Chargeback Basics

The Cost of Non-Compliance: Fines and Fees Under Visa and Mastercard

Visa and Mastercard have made one thing clear: merchants and acquirers that fail to manage fraud and chargebacks will face consequences. From fines and penalties to account termination, the price of non-compliance in 2025 has never been higher.
Chargeback Basics

New Account Fraud: What It Is, How It Works, How To Identify It 

New account Fraud (NAF), also known as account creation fraud, is a criminal act where fraudsters successfully open accounts on online services using stolen or fake identities. 
Chargeback Basics

How Double Counting (TC40 + TC15) in Visa’s VAMP Inflates Your Risk

VAMP’s formula counts both TC40 and TC15, meaning that a single dispute can be recorded twice, inflating your apparent risk and making your business appear worse than it truly is. However, it is possible to prevent these double hits using tools such as CE3.0 and RDR
Chargeback Basics
12 minutes

Chargeback Insurance: Is It Worth It or a Waste of Money?

Chargeback insurance promises protection against disputes, but does it really deliver?