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American Express Chargebacks: Merchant's Guide to Rules and Processes
AmEx chargebacks work differently from Visa and Mastercard. Learn how inquiries, reason codes, time limits, and prevention tools apply.
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Chargeback Basics
11 minutes
Chargeback Ratio: What’s an Acceptable Rate in 2026?
What’s an acceptable chargeback ratio in 2026? Learn how Visa and Mastercard calculate dispute rates, what thresholds apply, and how to keep your ratios low.
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Chargeback Basics
5 minutes
Why Chargebacks on Digital Goods Are Rising and How to Prevent Them
Learn why chargebacks on digital goods are rising, the key causes, and how to prevent them with practical tips and tools from ChargebackStop.
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Chargeback Basics
7 minutes
How Does the Credit Card Dispute Process Work?(and What Merchants Need to Know Today)
Learn how the credit card dispute process works: From cardholder claims to chargebacks, representment, arbitration, and new rules from Visa and Mastercard.
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Chargeback Basics
6 minutes
Acquirer vs Issuer: Understanding Their Roles in Payments
Understand the critical differences between acquirers and issuers in payment transactions. Learn their roles, responsibilities, and impact on merchants and consumers.
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Chargeback Basics
7 minutes
Merchant Acquiring: The Complete Guide for Merchants
Explore merchant acquiring and its role in credit card transactions. Learn what merchant acquirers do, how payments are processed, and key trends shaping 2026.
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Chargeback Basics
9 minutes
How to Handle ACH Disputes and Strengthen Chargeback Defense
Learn how ACH (Automated Clearing House) payments work, the rules governing ACH disputes, and how merchants can effectively handle and defend against ACH chargebacks.
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Chargeback Basics
7 minutes
Easy Accounting Tips for Chargebacks: Managing Journal Entries, Accounts, and Compliance
Understand chargebacks in accounting, their impact on revenue and cash flow, and best practices for tracking and prevention. Learn how to manage chargebacks efficiently with automated tools.
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Chargeback Basics
4 minutes
Chargeback Rate: Industry Standards and What’s Acceptable
Understanding Chargeback Rates, Industry Standards and What’s Acceptable
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Chargeback Basics
5 minutes
Chargeback Time Limits: A Guide for Merchants
Chargeback time limits are set by the card network, issuer, and reason code. In this post, we explore how these deadlines can shift—often around 120 days—and why they matter for merchants.
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