The latest news from ChargebackStop HQ

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Chargeback Basics

How Double Counting (TC40 + TC15) in Visa’s VAMP Inflates Your Risk

VAMP’s formula counts both TC40 and TC15, meaning that a single dispute can be recorded twice, inflating your apparent risk and making your business appear worse than it truly is. However, it is possible to prevent these double hits using tools such as CE3.0 and RDR
Chargeback Alerts

Ethoca Alerts: How to Resolve Disputes Before They Become Chargebacks

Ethoca Alerts offer merchants a crucial opportunity to intercept and resolve disputes before they turn into chargebacks.
Industry

Inside Visa’s New VAMP Ratio: How to Stay Below the Strict Thresholds

Visa’s updates to its Acquirer Monitoring Program (VAMP) has changed how the network measures risk. By merging fraud and chargebacks into a single “VAMP ratio,” Visa is holding both merchants and acquirers to tougher standards.
Industry

Visa VAMP Enforcement Is Now Live — Merchants, It’s Go Time

Today isn’t just another day on the calendar. It’s the start of a new enforcement era under Visa’s VAMP program. If your dispute and fraud metrics aren’t locked down, you’re exposed. This article explains what VAMP enforcement really means, how it changes the game for merchants and acquirers, and what urgent steps should happen next.
Industry

PayPal Disputes vs. Card Chargebacks: What Merchants Need to Know

Understand the key differences between PayPal disputes and card chargebacks. Learn how timelines, costs, and risks vary — and how to stay protected.
Industry

High-Risk Merchant Accounts Explained | Guide for Merchants & Acquirers

What is a high-risk merchant account, and do you need one? Learn which industries qualify, how they differ from standard accounts, and how to stay compliant.
Chargeback Basics

Chargeback Insurance: Is It Worth It or a Waste of Money?

Chargeback insurance promises protection against disputes, but does it really deliver?
Chargeback Basics

Chargeback Ratio: What’s an Acceptable Rate in 2026?

What’s an acceptable chargeback ratio in 2026? Learn how Visa and Mastercard calculate dispute rates, what thresholds apply, and how to keep your ratios low.
Industry

The Psychology of Chargebacks: How Consumer Behaviour Shapes Disputes

Discover the psychology behind chargebacks, from cognitive dissonance to loss aversion, and learn how ChargebackStop helps merchants prevent disputes.