The latest news from ChargebackStop HQ

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Chargeback Prevention

Why Merchants Need to Protect Their MRR from SaaS Chargebacks

SaaS businesses face some of the highest chargeback rates in payments. Learn why subscription billing is uniquely exposed — and how to prevent and win disputes.
Chargeback Prevention

Preventing Chargebacks In eCommerce — Tips for Merchants

Prevent chargebacks in eCommerce by reducing first party fraud with clearer billing, faster refunds, and automated pre-dispute alerts from ChargebackStop.
Chargeback Prevention

When Refunds Fail: Transaction Lifecycle Errors That Escalate Into Chargebacks

Refunds often turn into chargebacks due to timing and lifecycle errors. Learn how transaction breakdowns happen and how to reduce preventable disputes.
Chargeback Prevention

Verifi RDR, CDRN, and Ethoca Alerts: Choosing The Right Tool for Each Dispute Type

Verifi RDR, CDRN, and Ethoca Alerts solve different dispute types. Learn where each fits and how to set rules that prevent chargebacks without over-refunding.
Chargeback Prevention

8 Reasons Card Holders Say They Don’t Recognize a Transaction

Unrecognized charge disputes rarely start as fraud. ChargebackStop helps you intercept them earlier, resolve confusion faster, and prevent avoidable chargebacks before they hit your ratios.
Chargeback Prevention

Voids, Refunds, and Reversals: The Differences That Shape Chargeback Outcomes

Voids, refunds, and reversals affect chargebacks in different ways. Learn how timing, settlement status, and automation change dispute outcomes.
Chargeback Prevention

When Returns Turn Into Chargebacks: The Policy Gaps Behind “Item Returned” Disputes

Return chargebacks rarely start with fraud. They start with policy gaps, refund delays, and proof issues. Here’s how to stop them escalating.
Chargeback Prevention

Why Billing Descriptors Trigger Chargebacks and How to Fix Them

Billing descriptors often trigger “unrecognized” disputes. Learn how to fix statement descriptors and prevent avoidable chargebacks before they hit your ratios.
Industry

2026 Mastercard ECP Remediation Guide: Get Back Under the Thresholds in 30 Days

Understand Mastercard’s Excessive Chargeback Program, how ECM and HECM are triggered, and what merchants must do to exit the program.