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The latest news from
ChargebackStop HQ

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Insights
6 minutes

Mastercard EFM Program Explained: How Merchants Can Avoid Fraud Fines

Understand Mastercard’s Excessive Fraud Merchant (EFM) Program. Learn about thresholds, fines, and how to stay compliant.
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Industry
6 minutes

Mastercard EFM Program Explained: How Merchants Can Avoid Fraud Fines

Understand Mastercard’s Excessive Fraud Merchant (EFM) Program. Learn about thresholds, fines, and how to stay compliant.
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Industry
8 minutes

Mastercard HECM Explained: A Merchant’s Guide to Avoiding Fines with ChargebackStop

Learn how Mastercard’s HECM program works, when fines kick in, and how to avoid chargeback penalties. See how ChargebackStop helps merchants reduce disputes and stay compliant.
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Industry
5 minutes

Stripe Chargeback Fees in 2025: How to Survive the New Two-Tier Dispute Model

Stripe’s new chargeback fees double the cost of lost disputes. Learn what’s changed, how it affects your margins, and what merchants must do to stay profitable.
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Basics
7 minutes

How Does the Credit Card Dispute Process Work?(and What Merchants Need to Know in 2025)

Learn how the credit card dispute process works in 2025: From cardholder claims to chargebacks, representment, arbitration, and new rules from Visa and Mastercard.
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Prevention
7 minutes

The Excessive Chargeback Merchant (ECM) Program: What Merchants Need to Know

Learn how Mastercard’s Excessive Chargeback Merchant (ECM) Program works, including thresholds, assessments, exit strategy, and how to avoid costly penalties.
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Industry
7 minutes

Visa Fraud Monitoring Program (VFMP): How It Worked and Why Visa Replaced It

Discover how the Visa Fraud Monitoring Program (VFMP) identified high-fraud merchants, enforced penalties, and why it was replaced in 2025.
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Industry
9 minutes

Understanding the Visa Dispute Monitoring Program (VDMP) & Why It Was Replaced by VAMP

Learn how Visa's Dispute Monitoring Program (VDMP) tracked chargebacks, enforced merchant compliance, and why it was replaced by VAMP in 2025.
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Industry
5 minutes

Mastercard Excessive Chargeback Program Explained: How to Stay Compliant and Avoid Fees

Learn how Mastercard's Excessive Chargeback Program (ECP) works, what thresholds trigger enrollment, the consequences, and how to avoid or exit the program effectively.
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Industry
7 minutes

The Visa Acquirer Monitoring Program (VAMP) is Changing, Here’s How

Visa revamped its Acquirer Monitoring Program in April 2025, consolidating fraud & dispute monitoring. Learn about its stricter thresholds & compliance.
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