Solution
Platform
Prevention
Pre-chargeback alerts that reduce your dispute rate by up to 95%.
Recovery
Fight chargebacks intellegently and increase your win rate.
Partners
Our chargeback management platform with your branding for your customers
Resources
Learn
Documentation
Everything you need to know
Blog
Resources and advice from us
Glossary
Explore terms, definitions and more.
Chargeback Reason Codes
Complete Guide to chargeback reason codes
Tools
Dispute assistant
Help you collect compelling evidence for a dispute
BIN Lookup
Free tool to help with Bank Identification Number lookup
MCC Lookup
Free tool to help with Merchant Category Code lookups.
Refund Policy Generator
Generate honest and clear refund policies for your customers
Pricing
+1 (929) 295-4246
+44 20 3856 3367
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The latest news from
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Insights
7 minutes
How Does the Credit Card Dispute Process Work?(and What Merchants Need to Know in 2025)
Learn how the credit card dispute process works in 2025: From cardholder claims to chargebacks, representment, arbitration, and new rules from Visa and Mastercard.
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Alerts
7 minutes
How Merchants Can Prevent Chargebacks with Ethoca Alerts
Learn how Ethoca Alerts help merchants prevent chargebacks, reduce fraud, and save on dispute-related costs.
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Alerts
5 minutes
Chargeback Prevention Alerts: 2025 Guide for Merchants
Chargeback prevention alerts let business owners know when a customer has initiated a dispute allowing them to refund transactions at the pre-dispute stage.
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Alerts
6 minutes
What are CDRN Alerts & Do You Need It?
Learn how Verifi’s CDRN works, its costs and limits, and why RDR is the smarter choice for most merchants when it comes to chargeback prevention.
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Basics
4 minutes
Chargeback Rate: Industry Standards and What’s Acceptable
Understanding Chargeback Rates, Industry Standards and What’s Acceptable
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Prevention
8 minutes
Best Practices for Hotels to Avoid Chargebacks
Hotel chargebacks, driven by fraud, errors, and disputes, cause major revenue losses. Clear policies, secure payments, and strong records help prevent them, while solid evidence and timely responses improve dispute outcomes.
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Prevention
10 minutes
20 Chargeback Reasons: Why Customers File Disputes and How to Prevent Them
Common reasons customers dispute transactions, how to prevent them and what to watch out for.
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Industry
10 minutes
25 Chargeback Statistics for Merchants in 2025 (& How to Fight Them)
Chargebacks are rising rapidly, creating significant financial challenges for merchants. Learn about key trends and emerging risks in the latest chargeback statistics.
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Basics
5 minutes
Chargeback Time Limits: A Guide for Merchants
Chargeback time limits are set by the card network, issuer, and reason code. In this post, we explore how these deadlines can shift—often around 120 days—and why they matter for merchants.
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Updates
2 minutes
Fully Automated Ethoca Alerts and Verifi RDR for Adyen
Our new Adyen Integration for ChargebackStop for fully automated Ethoca Alerts and Verifi RDR
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