Quickly enable chargeback prevention for your merchant clients. Through a simple registration or API call, a new merchant can be set up with Ethoca and Verifi alerts under our reseller relationship.

Receive fraud notifications and alerts across your entire portfolio. For example, if a fraud ring is hitting multiple merchants, you’ll see the aggregated alerts and can act (notify merchants, adjust risk settings) at a portfolio level.

The platform includes tools to track alert usage per merchant and automate billing calculations. If you choose to resell the service, we can provide usage reports (e.g., number of alerts consumed by each merchant) and even handle invoicing

Sometimes issuers send requests for additional documents (for example, asking for a copy of a receipt before arbitration). Our system centralizes these issuer document requests and ensures merchants respond timely.

You can configure portfolio-wide rules (similar to individual merchant rules, but at scale). For instance, automatically refund all fraud alerts below $100 for all merchants by default – then tweak for exceptions.

If you as an acquirer have obligations like monitoring merchant chargeback ratios (to comply with card network programs), ChargebackStop can assist.

Our APIs cover all major functions – creating merchant accounts, retrieving alerts, submitting representments, pulling reports, etc. We offer a sandbox environment for your developers to test integrations.

Don’t want to poll for updates? Set up webhooks and get push notifications to your system when there’s a new alert or when a dispute status changes.

Beyond just theming, we allow custom domains (CNAME), custom email sender addresses for notifications, and even custom feature configurations per partner.

Each partner’s data is siloed and secure. You can be confident that Merchant A cannot see Merchant B’s data, and partners cannot see each other’s data. We comply with GDPR and other data privacy standards, which is often important for acquirers operating in regulated regions.

ChargebackStop is built on scalable cloud architecture (with redundancies and high availability). This means as your portfolio grows, there’s no degradation in performance.