Introductory guides on chargeback fundamentals and key concepts.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Basics
6 minutes

How Does the Credit Card Dispute Process Work?

Explore the bank credit card dispute process from the cardholder's and merchant's perspectives. Learn to initiate, respond, and handle disputes automatically.
Basics
5 minutes

What's the Difference Between a Refund and a Reversal Transaction?

The difference between refunds and reversals is significant. Learn who initiates these transactions, how they are processed, and how to automate the system.
Basics
4 minutes

What is a Chargeback and How Is It Avoided?

Explore our guide on chargebacks: what they are, how they impact merchants, and strategies to prevent them.
Basics
4 minutes

Chargeback Fraud 101: What Businesses Need to Know

Explore Chargeback Fraud 101. This overview will help you understand, prevent, and dispute chargeback fraud. Learn how to prevent chargebac