Documentary evidence provided by the merchant to dispute and contest a chargeback claim.
When disputing chargebacks, solid documentation is a merchant's best weapon. Compiling robust evidence distinguishes righteous representments from fruitless complaints. Understanding what documents to furnish - and how to employ them persuasively - creates an impenetrable justification that banks cannot refute.
Evidence proving order completion and cardholder receipt tells the merchant's side of the story. Key documents include:
With thorough paper trails, chargeback narratives become coherent and compelling.
For maximum impact, present evidence strategically:
Evidence molded into persuasive arguments wins disputes.
Chargeback battles are ultimately wars of evidence. Meticulously compiled documentation with thoughtful presentation allows merchants to emerge victoriously from any challenged transaction.